Terms & Conditions
The information you share with Zoonix LLC allows us to provide the products and services you need and want while giving you the very best shopping experience.
We will not sell or rent your personal information. We may share your personal information in limited circumstances, such as to conduct our business, when legally required, or with your consent.
You can find various iptv set-up boxes and accessories on our website. Our iptv boxes are designed for easy launch in IP-based networks. We sell Android and Linux OS boxes. The Set-Top Box is designed for ISPs, OTT-operators and content aggregates that provide services based on IPTV, Kodi, Youtube, Netflix and much more. These box contains a whole set of functions that are in high demand with operators, such as playback of digital TV channels in high quality, streaming video support and video on demand (depend on box specs). It requires an high speed Internet connection; in order to get best quality we recommend that you connect this box through Ethernet cable and must have stable connection, When using the wifi connection the internet must be stable and should have minimum 15mb speed. if freezing issues occurs when streaming media its mainly because of the unstable or low speed internet connect and customer should contact their ISP since its internet connection issue from ISP it cannot be resolve with support service team and customer must contact their ISP to resolve the issue. We do not host, provide, archive, store or distribute media of any kind. Zoonix also offers support service for a very low cost for all the iptv boxes and gives an experience that the users would be able to enjoy without any hassle.
All our products come with a 30 day money back guarantee from the date of purchase. In case of any dissatisfaction, please contact our customer service department for assistance. If we are unable to resolve the issue at hand, the customer may ship the device back to us in sell-able condition. Our customer service center will then provide a prepaid return label via email and the label must be utilized within 48hrs. Once the item is received and inspected the refund will then be issued. A restocking fee of $24.99 will be charged when processing any refunds. A refund will not be issued if the problem is caused by an internet connection (ie. slow streaming or freezing of the media). Zoonix llc does not support or guarantee any IPTV streaming services. If the item is receive after 30 days from the date of purchase money back guarantee will be voided and refund will not be issued. If a customer file a dispute/charge back for any reason with their financial institution before or after shipping the merchandise, customer will be charged a fee of $24.99 + restocking fee and item must be ship back at customer expense and if the item is not shipped within 7 business days from the date of charge back/dispute or if the item is not in resell able condition customer will get charge a full amount of the item.The box comes with 1 year manufacture warranty and can be claim directly with the manufacture or can ship the device to zoonix and will try to claim the warranty on customer behalf.